It's not possible to rename a mailbox once it's been created. To get around this, you can create a new mailbox within StackCP and use the Email Migration tool to sync...
Email
How do I set up email on my iPhone?
To set up your StackCP mailbox on an Apple iPhone or iPad, you need to: Head to the Settings icon and locate the Accounts & Passwords option. Then select 'Add...
How do I migrate emails?
To migrate your emails and mailboxes to StackCP, you can use our in-house Email Migrations tool. This will let you migrate your IMAP mailboxes, your Gmail mailboxes and...
How do I set up email on my Android device?
Here's how to set up a StackCP email on an Android phone or tablet: Open the mail application on your Android device. Select Add New Account and enter the mailbox...
How do I add another server/include to an SPF record?
If you're using StackCP's mail server but want to route emails via another provider - such as G Suite, Office 365 or Mailchimp - you may need to add a secondary sending...
What details should I use for a WordPress SMTP plugin?
The best SMTP details to use when configuring an SMTP plugin within WordPress when you're using StackCP WordPress hosting are: Outgoing mail server: smtp.stackmail.com...
Should you use POP3 or IMAP?
Both IMAP and POP3 are protocols that allow you to receive emails from a remote server. Your email client uses these protocols to connect to your mailbox server. You...
What is IMAP?
IMAP stands for Internet Message Access Protocol and is a protocol used to access emails via an email client on a remote server. IMAP is suited for people who want to...
What is POP3?
POP3 stands for Post Office Protocol version 3 and refers to the protocol used to receive emails to your local email client from a remote server. POP3 downloads mail...
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also...
How do I add a DKIM record?
DKIM, like SPF, is a standard that enables a specific aspect of the email-sending process to be authenticated. The premise of DKIM is to check that an email is really...
How do I stop emails going to junk?
Here are the best ways to stop emails from being put in the junk mail folder. Add an SPF Record SPF - Sender Policy Framework records help reduce the chance of your...
How do I login to webmail?
You can log in to webmail by going to our webmail URL here: stackmail.com Or you can log in through your control panel. Head to Manage Hosting. Select the package you...
How do I create an email signature in webmail?
To create an HTML or plain text email signature that will be appended to all emails: Select Settings In the left column, select Identities In the next column along to...
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