By default, Windows Server hides application errors from your website. You can override this by adding the following inside a 'web.config' file that will cause IIS to...
Can I use parent paths in Classic ASP?
ASP Parent Paths are disabled on our platform. As a result, Classic ASP scripts using “../” notation for includes will not work correctly. As an alternative to using...
Can I change my website’s PHP configuration?
Yes, you can. This is available via the Manage Hosting > Select Package > PHP Configuration section of our control panel. Alternatively, you can create a custom...
Why is my website not able to send mail?
A common reason for this relates to the address not matching your site domain. To help improve email deliverability and help prevent spam being sent from our network,...
Why is MySQL support missing from the PHP installation?
Our web servers run PHP 7+ as standard. In this version of PHP the MySQL module has been replaced by either the 'mysqli' or 'PDO_MySQL' extension. Read more about the...
How do I change PHP version?
As standard, we run PHP 7+. If you wish to switch version, head to cp.paluhost.co.ke > Manage Hosting > [Select Package] > “Switch PHP Version” Our Linux...
Is ionCube PHP Loader installed?
The availability of ionCube can differ between our different platforms and PHP versions. Linux: ionCube Loader is available on our Linux platform for all currently...
Which PHP functions are disabled on your WordPress platform?
Our WordPress platform has been specifically designed to offer the best security, performance and reliability for WordPress. As a result, we have specifically tuned...
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