Please note that if you have recently activated a StackCP SSL certifcate for your domain, it can take up to 30 minutes to be installed across our load balancers. After...
SSL Certificates
Why should you use Force HTTPS on your website?
Using HTTPS instead of HTTP means that communications between your browser and a website is encrypted via the use of an SSL (Secure Socket Layer). Even if your website...
How do I activate my free SSL?
Every hosting package comes with a free wildcard SSL certificate, enabling you to use the more secure 'HTTPS' protocol to keep your site users secure. To activate the...
How can I generate a Certificate Signing Request?
When ordering an SSL certificate, you’re often required to generate a Certificate Signing Request (CSR). This is an encoded block of text that the Certificate Authority...
Can I install a third-party certificate?
Yes: if you have an existing external or third-party SSL certificate you can install this at StackCP. Your certificate provider will need to provide the following...
Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?
If you're trying to access the temporary URL (i.e. example-co-uk.staging.com) you may get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error. This will be because the temporary...
Can I point an A record to a package and get the free SSL certificate?
No. To be able to apply the free SSL certificate, your site(s) need to use our nameservers. This is because the SSL certificates are installed locally to the StackCP...
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